What have you seen?
Gloved hands setting a black bait station against a brick wall on a garage floor

Canberra, ACT

Rodent control in Canberra

Food and shelter first, then a pest business.

Rats and mice in a Canberra home are there for food and shelter, so a good job pairs a pest business's treatment with fixing what feeds them, which ACT Health expects owners and occupiers to do.

Seen a pest in Canberra?

Child swallowed rat bait? Call the Poisons Information Centre on 13 11 26, any time. For a pet, call your vet.

Only one local pest business gets your number.

  • Matched to what you've seen
  • Only one local pest business gets your number.
  • Matched to what you've seen

    Before a pest business can take jobs from Which Pest, we record the jobs it handles, so a termite job never goes to a business that only sprays for spiders.

  • Only one local pest business gets your number.

    We pass your contact details to one local pest business so it can contact you about this job.

What happens next

A local pest business calls you.

What have you seen?
  1. Tell us what you've seen

    The pest, one detail about it, and your postcode. A few taps.

  2. We pass it on

    We pass your enquiry to one local pest business that handles exactly this. They quote, do the work and deal with you directly.

  3. They call you

    The pest business talks it through, usually inspects first, and quotes in writing. You decide.

Updated 3 November 2026 · Written by the Which Pest team · How we check our facts

If bait has been eaten

If a child may have swallowed rodent bait, call the Poisons Information Centre on 13 11 26 straight away, any time, without waiting for symptoms. For a dog or cat, ring your vet now.

Rat or mouse, and how many?

ACT Health's list of signs: black, moist, thin droppings, a smell of urine, squeaking or gnawing, worn runs, greasy marks along paths, and burrow holes around buildings, fences or slabs. Rodents are mostly active at night, so one seen in daylight usually means a lot of them or an easy food supply close by.

Size of the droppings helps. Mouse droppings are 3 to 6 mm long; rat droppings are torpedo shaped and 10 to 18 mm. Black rats are agile climbers and the usual suspect in a roof, while house mice turn up in kitchens and wall cavities.

What ACT Health asks of households

It's on owners and occupiers

In the ACT, owners and occupiers are required to take reasonable precautions so rodents don't live and breed on their property at levels that could become insanitary.

Stacks off the ground

Keep stacked materials such as wood and bricks at least 30 cm above the ground, and clear out sheds and storage regularly.

Chooks, compost and fallen fruit

No open compost heaps and no animal products in the compost. Clear waste from chook pens and aviaries, and pick up fallen fruit and seed.

Mesh the openings

Cover rainwater tank openings and floor vents with vermin mesh, and keep pet and poultry food in containers with close-fitting lids.

Baits alone don't last

ACT Health says chemical control is generally short-term: rodents return while food and shelter remain, so it belongs inside a wider plan.

Why the cold months matter

CSIRO says cooler weather encourages mice to shelter inside homes, which is when Canberra households start hearing them. Mice breed fast, from about six weeks old and every 19 to 21 days, so a few in May can be many by spring.

Questions for the pest business

  • Where will the bait stations (locked boxes that hold rodent bait) go, and who can open them?
  • What's the full name of the product inside?
  • Will you show me the gaps they're using, and can you close them?
  • How will you keep bait away from our dog, cat, chooks and local birds?
  • When will you come back to check activity, and what happens if it hasn't dropped?

Renting in Canberra?

Legal Aid ACT says tenants must keep the rental clean and not cause an infestation through neglect, while landlords must keep the place in reasonable repair so it doesn't invite one. A tenant whose rubbish drew mice in may be liable for the treatment and any repairs. Either way, tell the landlord or agent in writing as soon as you notice them.

Where we'd start with rodent control in Canberra

Close off the food first: lidded bins, no open compost, chook feed in a sealed tin. If the scratching carries on after a week or two, tap Rats or mice and say where you hear it.

Want someone to look at it?

Tell us what you've seen and your postcode, and a local pest business that handles exactly that calls you to talk it through.

What have you seen?

Questions

Rodent control in Canberra: common questions

Will baits sort it out?

Not for long on their own. ACT Health says rodents return when food and shelter remain, so baiting works alongside removing both.

The rats are coming from next door. What can I do?

ACT Health suggests talking to your neighbours about food and shelter. Where large numbers come into close contact with people, its Health Protection Service can investigate under the Public Health Act 1997.

Seen a pest in Canberra? Tell us what it is.

What you have seen, one tap about it and your postcode. Then a local pest business that handles exactly that calls you.

Closer to home

Suburbs around Canberra

Before anyone starts

The licence rules where you live

Where this information comes from

Rules and advice change, so check the source before you act on anything here. How we write and check these pages.

What have you seen?