What have you seen?
A gloved hand putting a dot of gel bait beside a cupboard hinge under a kitchen sink

Pest control

Cockroach control

Small and amber in the kitchen, or big and brown from outside?

Cockroach control starts with which kind you've got: small German cockroaches breeding in the kitchen need a different treatment from the big brown ones that wander in from outside.

What have you seen?

Only one local pest business gets your number.

  • Matched to what you've seen
  • Only one local pest business gets your number.
  • Where the job needs a pest licence, we check it on the state register, including the termite category for termite jobs.
  • Matched to what you've seen

    Before a pest business can take jobs from Which Pest, we record the jobs it handles, so a termite job never goes to a business that only sprays for spiders.

  • Only one local pest business gets your number.

    We pass your contact details to one local pest business so it can contact you about this job, and nobody else gets them.

  • The licence rules where you live

    Where the job needs a pest licence, we check it on the state register, including the termite category for termite jobs. How we check pest businesses

What happens next

A local pest business calls you.

What have you seen?
  1. Tell us what you've seen

    The pest, one detail about it, and your postcode. A few taps.

  2. We pass it on

    We pass your enquiry to one local pest business that handles exactly this. They quote, do the work and deal with you directly.

  3. They call you

    The pest business talks it through, usually inspects first, and quotes in writing. You decide.

Updated 3 November 2026 · Written by the Which Pest team · How we check our facts

Is it a German cockroach or one of the big ones?

German cockroachAmerican and other large cockroaches
Size12 to 15 mm when fully grown, the smallest pest cockroach.Roughly 30 to 40 mm. The American is the biggest common one.
ColourAmber, with two dark stripes running lengthways.Reddish brown to almost black. The American has a pale yellow border around the top of the thorax.
Where it livesKitchens: under the sink, in cupboards, drawers and appliances, near warm spots like the water heater.Roof, wall and subfloor spaces, drains, grease traps, sheds and garden mulch.
How it arrivesCarried in, often in cardboard boxes or crates of food and drink.Walks in from outside or the drains. The smokybrown can fly short distances in warm weather.
What a sighting tells youUsually a population breeding inside, close to food.Often a visitor from a population living in the roof, walls, subfloor or garden.

Why the German cockroach is the hard one

The Australian Museum calls the German cockroach the hardest pest cockroach to get rid of. It's found right across Australia and, the museum says, is most troublesome in Sydney.

The numbers explain why. Each female carries an egg case of 30 to 48 eggs at the tip of her abdomen, and the museum puts her output at up to 20,000 young a year.

Seeing them in daylight is a clue too. Victoria's Department of Health says cockroaches active during the day often point to a large infestation.

Other signs to look for

Look for droppings and dark smears along shelf edges and cupboard hinges, cast skins and empty egg cases. Some cockroaches press their droppings onto surfaces to mark where they feed and gather, so the grubbiest corner is usually the busiest.

The big kinds leave fewer clues indoors. American cockroaches tend to stay in the roof, walls and subfloor and around drains and rubbish, while oriental cockroaches like cool, damp spots at or below ground level.

What a cockroach treatment usually involves

It starts with an inspection. The technician checks under the sink, behind the fridge and dishwasher, inside cupboards and, where they can get in, the roof space and subfloor, looking for where cockroaches live rather than where you happened to see one.

For German cockroaches, expect baits placed in the cracks and hinges where they hide, sometimes with a dust puffed into voids, and a return visit because more eggs hatch after the first treatment. For the big outdoor kinds, the work leans outside: the subfloor, roof space, drains and the edges of the house.

Either way, ask for the plan in writing, with the product names and whether a follow-up is part of it.

What makes the job bigger or smaller

How far they've spread matters most: one kitchen is a smaller job than the kitchen, bathroom and laundry. Built-in appliances, a crowded pantry and a low subfloor all add time.

Units and apartments are trickier, because cockroaches move between dwellings through shared walls and services. If yours is one unit of many, ask whether the neighbours or the body corporate are treating too.

What you can do, and what to hand over

You can

  • Wipe benches and sweep before bed, and don't leave dishes or pet food out overnight.
  • Keep rice, cereal and flour in sealed containers: German cockroaches prefer starchy food.
  • Fix dripping taps and keep the area under the sink dry.
  • Flatten and recycle cardboard boxes soon after unpacking them.
  • Photograph droppings, an egg case or a cockroach (a dead one is fine) for the technician.

Leave to a pest business

  • Finding where they breed, inside cupboards, appliances and wall voids, and treating it.
  • The roof space, subfloor and drains for the big outdoor kinds.
  • Follow-up visits as new cockroaches hatch.
  • Working out whether they're coming from a neighbouring unit.

Questions to ask before they start

  • Which cockroach is it, and where do you think they're breeding?
  • What will you use, by full product name, and where exactly will it go?
  • Is a return visit part of the quote, and roughly when?
  • Do we need to empty cupboards or stay out of the house, and for how long?
  • Is there anything we should avoid doing while the baits work?

Where we'd start with cockroach control

We'd get a clear photo of one and check its size. Small, amber and two stripes, in the kitchen? That's a German cockroach and it won't fade away on its own, so tap Cockroaches and say so. One big brown cockroach on a warm night is more likely a visitor: tidy up, seal the gaps under the sink and watch for a week.

Want someone to look at it?

Tell us what you've seen and your postcode, and a local pest business that handles exactly that calls you to talk it through.

What have you seen?

Questions

Cockroach control: common questions

Are cockroaches a health risk?

They can be. The Australian Museum says many introduced cockroaches carry Salmonella, which they can pass on through saliva and droppings, and that cockroaches can trigger strong allergic reactions in some people. It also says there's very little evidence they spread disease often, so think of it as a hygiene problem rather than an emergency.

Do native cockroaches come inside?

Hardly ever. Australia has around 450 cockroach species and only five count as pests, almost all introduced. Most natives avoid people and live in leaf litter, soil and plants.

Do cockroaches fly?

German cockroaches have wings that reach past the abdomen but don't appear to fly, according to Victoria's Department of Health. The smokybrown cockroach can manage short flights in warm weather.

I rent. Who pays for a cockroach treatment?

It depends on the state and on what caused it. NSW advice is that landlords are generally responsible for pests at the start of a tenancy, and tenants for pests that come from their own activities, like rubbish attracting cockroaches. Victoria looks at whether the renter contributed or the problem was there at move-in. Our end of lease rules guide covers each state.

Seen a pest? Tell us what it is.

What you have seen, one tap about it and your postcode. Then a local pest business that handles exactly that calls you.

Where this information comes from

Rules and advice change, so check the source before you act on anything here. How we write and check these pages.

What have you seen?