What Which Pest does
We pass your enquiry to one local pest business that handles the kind of job you described. We don't inspect, treat or quote, and we're not a party to any agreement you make with the business. [to confirm: lawyer review of these terms]
Your contact details
When a pest business takes your job, we sell your contact details for that job to that business, so they can get in touch and quote.
Between you and the pest business
- The inspection, the quote, the price and the work.
- Which products they use, how they apply them and any precautions or re-entry times.
- Any warranty or service agreement, and its conditions.
- Your rights under the consumer guarantees, which you have with the business you pay.
Our guides are information
The field guide, room pages and guides explain what pests are, the signs they leave and the rules in each state, from the public sources listed on each page. They're general information, not advice about your house, and rules can change after we check them. For anything that affects your safety, follow the safety lines on the page and the advice of the professional you engage.
Using the site
Please use the enquiry form for real jobs only, and give details that are yours to give. We may decline to pass on an enquiry that isn't a pest job, such as a bee swarm for a beekeeper, a snake or a report that belongs with a biosecurity agency.