What have you seen?

About us

How we check pest businesses

What we record, and what the licence rules are where you live.

Before a pest business can take jobs from Which Pest, we record the jobs it handles, so a termite job never goes to a business that only sprays for spiders.

Matching the job

We pass your enquiry to one local pest business that handles exactly this. They quote, do the work and deal with you directly.

Pest control is several trades under one name. Termite inspections and barriers, possum proofing, bird proofing, bed bugs and general spraying are often done by different businesses, and many businesses do only some of them.

The licence

Where the job needs a pest licence, we check it on the state register, including the termite category for termite jobs.

[to confirm: the licence check method for each state, waiting on onboarding and legal review]

Who licenses pest control, state by state

  • New South Wales: the NSW EPA licenses pest management technicians, and termite work needs the timber pest category. Licences belong to the technician, not the business.
  • Victoria: the Department of Health licenses pest control operators, with a separate authorisation for timber pests.
  • Queensland: Queensland Health licenses pest management, and termite work also needs a licence from the Queensland Building and Construction Commission.
  • Western Australia: the Department of Health registers pest management businesses and licenses technicians.
  • South Australia, Tasmania, the ACT and the Northern Territory: each has its own licence or authorisation, set out on the state pages.

What you can check yourself

Ask to see the technician's licence card, check the name matches and that it hasn't expired, and ask whether the licence covers the job you need. For termites, ask about the timber pest category. Our state pages say who issues the licence where you live, and the guide to choosing a pest controller has the questions worth asking.

What have you seen?